At Blaze Olympia, we respect your privacy and are committed to protecting the personal information you share with us through our website, social media pages, lead forms, WhatsApp, phone calls, enquiry forms, and offline interactions at our sports venues. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with Blaze Olympia.

1. Who We Are

Blaze Olympia is a sports, events, coaching, and venue management brand operating across multiple sports and partner venues.

Our services may include:

• Sports coaching
• Free trials
• Court or turf bookings
• Sports events and tournaments
• Society sports events
• Birthday or small sports gatherings
• Venue enquiries
• Sports-related communication and support

Website: https://www.blazeolympia.in

2. Information We Collect

We may collect the following information when you submit an enquiry, fill out a form, contact us, register for a trial, book a slot, or interact with our campaigns:

• Full name
• Phone number
• Email address
• Location or area
• Player or child age group
• Sport or activity of interest
• Preferred trial or contact time
• Venue preference
• Coaching, booking, event, or tournament enquiry details
• WhatsApp or call communication details
• Payment or booking-related information, where applicable

If the enquiry is related to a child, we collect the information only from a parent, guardian, or authorised adult.

3. How We Collect Information

We may collect information through:

• Website forms
• Meta / Instagram / Facebook lead forms
• Tally forms or other enquiry forms
• WhatsApp messages
• Phone calls
• Direct messages on social media
• Walk-in enquiries at our venues
• Event or coaching registration forms
• Payment or booking confirmation processes

4. Why We Use Your Information

We use your information for the following purposes:

• To contact you about your enquiry
• To schedule a free trial or coaching session
• To confirm batch availability, venue availability, or booking details
• To respond to coaching, court booking, event, tournament, or birthday enquiries
• To share relevant information about Blaze Olympia services
• To manage registrations, attendance, bookings, and payments
• To coordinate with coaches, venue managers, and operations teams
• To improve our services, communication, and customer experience
• To send important updates related to your enquiry or booking
• To send promotional messages only where permitted or where you have shown interest

5. Marketing Communication

We may contact you through phone, WhatsApp, SMS, email, or social media messages regarding your enquiry, trial, booking, event, or relevant sports programs.

You can request us to stop promotional communication at any time by contacting us using the details mentioned in this Privacy Policy.

6. Sharing of Information

We do not sell your personal information.

We may share your information only where required for business operations, such as with:

• Blaze Olympia team members
• Coaches and venue managers
• Partner venues involved in your enquiry
• Customer support or operations staff
• Technology platforms used for forms, CRM, email, WhatsApp, analytics, or advertising
• Payment or booking service providers, where applicable
• Legal, regulatory, or government authorities, if required by law

We share only the information necessary to complete the relevant service or communication.

7. Use of Third-Party Platforms

Blaze Olympia may use third-party platforms such as Meta, Instagram, Facebook, WhatsApp, Google Sheets, Tally, website forms, analytics tools, and advertising platforms to collect or manage enquiries.

When you submit information through these platforms, their own privacy policies may also apply.

8. Data Retention

We keep your personal information only for as long as necessary to fulfil the purpose for which it was collected, including enquiry follow-up, coaching coordination, booking records, event records, customer support, legal, accounting, or business requirements.

When the information is no longer required, we may delete, anonymise, or securely archive it.

9. Your Rights

You may contact us to request:

• Access to the personal information we hold about you
• Correction of incorrect or outdated information
• Deletion of your personal information, where applicable
• Withdrawal of consent for future communication
• Stopping promotional messages

We may need to verify your identity before processing such requests.

10. Children's Privacy

Blaze Olympia offers sports programs and activities for children. We do not knowingly collect personal information directly from children without the involvement of a parent, guardian, or authorised adult.

Parents or guardians can contact us if they want to review, update, or delete information submitted in relation to a child.

11. Cookies and Website Analytics

Our website may use cookies, pixels, or analytics tools to understand website visits, improve user experience, measure campaign performance, and show relevant ads.

You may control cookies through your browser settings.

12. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no method of online transmission or digital storage is completely secure. We encourage users to share information only through official Blaze Olympia channels.

13. External Links

Our website, social media pages, or messages may contain links to third-party websites, forms, payment pages, or platforms.

Blaze Olympia is not responsible for the privacy practices or content of third-party websites or platforms.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Users are encouraged to review this page periodically.

15. Contact Us

For privacy-related questions, correction requests, deletion requests, or withdrawal of consent, please contact us:

Blaze Olympia
Website: https://www.blazeolympia.in
Email: info@blazeolympia.in
Phone: +91 901 181 9898
Location: Pune, Maharashtra, India